Delivery and Shipping policy

Delivery and Shipping Policy

How much are the delivery charges?

Living Healthy 24 provides free delivery on all items if your total order amount is Rs. 500/- or more.

Shipping Charges Policy

  • Shipping charges for orders is Rs.25 for ALL orders value of below Rs.500/-
  • FREE Delivery on Medicine orders of Rs.500/- or more.

The additional weight-based delivery charges for selected Non-Prescription products are specified on the respective product/Medicine pages, and these charges will also be displayed right below the respective products/Medicines in the Shopping Cart page during checkout.

COD Charges Policy

Cash on Delivery (COD) is a payment method by which you can pay for your ordered item(s) in cash when the courier company delivers the Non-prescription orders to you at your delivery address. .

Don’t own a credit/debit card? Or don’t wish to pay online? Rather than making any advance online payment, Living Healthy 24 COD option gives you the flexibility to pay the complete order amount on delivery.

  • Only Indian Rupee is accepted in the COD payment method.
  • Payment through credit/debit cards, DD, cheque or any other means is NOT accepted in the COD payment. COD is strictly a cash-only payment method.
  • Any items can be ordered through a COD transaction.
  • The COD option is available for selected locations only.

Please note that if your pin code is not part of the COD serviceable pin code list, then the COD option will not appear in the Payment & Order Review page.

 What is the estimated delivery time?

Order confirmation happens for online payments once payment authorization and verification is obtained. For COD, order is confirmed once our customer service representative verifies your order and shipping address. For other Offline payments, order confirmation happens once the payment is cleared.

We will inform you once the order is confirmed and when the items are shipped with an update on the approximate delivery time

For Metros

For all in stock items the delivery is within 3 to 6 business days of the order being confirmed.

For Non Metros:

All products will reach you within a time span of 3 to 9 days. For certain remote geographies the time for deliveries may exceed 12 days.

We make our best efforts to ship each item in your order within 3 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.

Do you deliver internationally?

International delivery is not available currently. You can order items from anywhere in the world, but the shipping address has to be in India.